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How to trigger interface from Employee Central using Intelligent services centre and Integration centre

Category: SF Time Management Posted: 02th May 2022

In this blog post we will see how to trigger interface using integration centre and Intelligent service centre. I will share my experience where our customer had a requirement to send information of First Time Manager when identified in EC to a SFTP server whenever person becomes Manager for the first time. New manager will be updated with reason as Data change in Job Information. This information is required by third party applications and other applications like LMS.

We can achieve this using Integration Centre and Intelligent services centre. This can be used to trigger other integrations as per specific business requirements.

Below are the steps to configure for achieving the above requirement

Step 1 : Import business rule of First Time Manager using import and export data.

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After rule is imported successfully it will be visible under publish rule in Intelligent service centre (ISC) under First Time Manager.

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Step 2 : We will create the integration in intelligent services centre. Select the integration option as highlighted below

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Select Create New Integration and give the name and add the fields.

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Once integration and fields for manager are added in the integration centre it can be saved with option as “when event is published “ as shown below -

Click on the Arrow mark and select view in integration centre to view details of integration in integration centre

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Integration name and fields can also be seen in Integration centre with the fields after it is saved.

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Fields that were added in the integration centre are Sequence Number, Start Date, Direct Manager, Event Reason

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Step 3 : Assign the Rule in the Succession Data Model. The same can be done from “Manage Business Configurations”. The rule has to be added to “onPostSave” Event Type.

 

Now we can test this by updating the employee who do not have any direct report. Assign him as a manager in Job information for reportee with data change event reason.

Step 4 :

In integration centre Once SFTP setup is done we can select run now option and execute the run of First Time Manager.

In SFTP you can provide details of path for which this file needs to be updated.

Go to Execution Manager dashboard it will show status as integration run successfully.

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File is successfully written to SFTP and it can be picked up from SFTP and uploaded in third party system.

Execution Log Details

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Conclusion

I believe that this blog will be helpful in understanding how to use intelligent services centre to trigger interface using Employee Central to other systems using SFTP.